Privacy Notice

Effective Date: September 28, 2025

Our Commitment to Your Privacy

We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or purchase our guides.

Information We Collect

Information You Provide Directly:

  • Name and email address (when you download guides or contact us)

  • Payment information (processed securely through third-party payment processors)

  • Any information you voluntarily provide in emails or contact forms

Information Collected Automatically:

  • IP address and browser type

  • Pages visited and time spent on our site

  • Referring website information

  • Device and operating system information

How We Use Your Information

We use your information to:

  • Deliver purchased products and free downloads

  • Send transactional emails (order confirmations, download links)

  • Respond to your questions and support requests

  • Send occasional updates about new guides or resources (only if you opt-in)

  • Improve our website and materials based on usage patterns

  • Comply with legal obligations

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL encryption for all data transmission

  • Secure third-party payment processing (we never store payment card details)

  • Regular security assessments

  • Limited access to personal information on a need-to-know basis

Third-Party Services

We use trusted third-party services that may collect information:

  • Payment Processors (Stripe/PayPal) - for secure payment handling

  • Email Service Provider (e.g., ConvertKit/Mailchimp) - for email delivery

  • Analytics (Google Analytics) - to understand website usage

  • Hosting Provider - for website operation

These services have their own privacy policies and data handling practices.

Cookies

Our website uses cookies to:

  • Remember your preferences

  • Analyze website traffic

  • Improve user experience

You can control cookies through your browser settings, though some website features may not function properly without them.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Opt-out of marketing communications

  • Withdraw consent at any time

Email Communications

Marketing Emails: We only send marketing emails if you explicitly opt-in. Every email includes an unsubscribe link.

Transactional Emails: We send essential emails related to your purchases or downloads. These cannot be opted out of while using our services.

Data Retention

We retain your information only as long as necessary to:

  • Provide requested services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Email addresses from free guide downloads are kept until you unsubscribe. Purchase records are retained for tax and legal compliance purposes.

Children's Privacy

Our website and materials are not directed at children under 16. We do not knowingly collect information from children. If we learn we have collected information from a child under 16, we will delete it promptly.

International Data Transfers

We are based in [Your Location]. If you access our website from outside this location, your information may be transferred to and processed in [Your Location]. By using our website, you consent to this transfer.

California Privacy Rights

California residents have additional rights under the CCPA, including:

  • The right to know what personal information is collected

  • The right to know if personal information is sold or disclosed

  • The right to opt-out of the sale of personal information (we do not sell personal information)

  • The right to non-discrimination for exercising privacy rights

Changes to This Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" at the top.

Contact Us

For questions about this privacy policy or your personal information:

Email: hola@moveyourfamilytospain.com

Mailing Address: Move Your Family To Spain 500 Westover Drive, Unit 33343, Sanford, NC, 27330

Legal Basis for Processing (GDPR)

For EEA visitors, we process your data based on:

  • Consent: When you opt-in to communications

  • Contract: To deliver products you purchase

  • Legitimate Interests: To improve our services and respond to inquiries

  • Legal Obligation: When required by law

This privacy policy was last updated on September 28, 2025. We encourage you to review this policy periodically to stay informed about how we protect your information.